What can I do if I purchased the wrong package?
You can
choose the right package for you by checking all the information regarding the
amount to be paid and the automatic renewal terms that you will be given on the
payment page or in the Terms and Conditions of the service. We are unable to
modify the package purchased with another, as indicated in our Terms and
Conditions. Therefore, please read carefully the description of the package you want to buy
before confirming the purchase.
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You can purchase a credit package by clicking on the icon at the top of the site and selecting one of the packages based on your needs. Please note that every day, upon your first login, you will receive a number of gifted credits based on your ...
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For each purchase you make on the site, which is a subscription or a package of credits, a receipt will be generated with a summary of the product purchased. Receipts will always be available for viewing or downloading and stored in the Payments ...
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The number of messages you can send depends on your subscription type. If you have a Free profile, you have a limited number of messages available, which you can increase at any time by subscribing to one of the offers presented to you. If you have ...
How long will it take before I am charged, and my account is activated?
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How can I see the charges on my credit card statement?
The charges for the subscription plan or other packages purchased on the Site will be visible on your credit or debit card statement with the wording that it was communicated to you during the purchase process or found in the payment receipt uploaded ...